Training > NOCN Level 2 Award In Door Supervision Training

NOCN Level 2 Award In Door Supervision Training

SIA Door Supervision Training Course

NOCN Level 2 Award in Door Supervision

The course is split into four units containing the following modules:

 UNIT 1:  Working in the Private Security Industry

Aim –  This unit is intended for people who want to work in the private security industry and who require an SIA licence to practise. It covers those areas of content that are common across different sub-sectors: door supervision, security guarding, CCTV operations, vehicle immobilisation, and cash and valuables in transit.

•        The purpose and main features of the private security industry       
•        The legislation that is relevant to people working in the private security industry
•        Relevant aspects of health and safety in the workplace
•        Application of fire safety principles
•        Dealing with non-fire-related workplace emergencies
•        Principles of effective communication & customer care in the private security industry

UNIT 2:  Working as a Door Supervisor

Aim - This unit is intended for people who want to work in the private security industry and who require an SIA licence to practice. It covers the knowledge and understanding for areas that are relevant to the role of a door supervisor.

•        Understand the behaviour appropriate for individual door supervisors       
•        Understand elements of civil and criminal law relevant to door supervisors
•        Understand admission policies and search procedures
•        Understand the powers of citizen’s arrest and related procedures
•        Understand relevant drug legislation & its relevance to the role of the door supervisor
•        Understand incident recording and crime scene preservation
•        Understand licensing law and social responsibility relation to licensed premises
•        Understand safety and security issues relevant to door supervisors

UNIT 3:  Conflict Management for the Private Security Industry

Aim – This unit is intended for people who want to work in the private security industry and who require an SIA licence to practice. It covers the knowledge and understanding and/or skills for areas that are relevant to front line roles.

The principles of conflict management appropriate to their role

• How to recognise, assess and reduce risk in conflict situations
• How to communicate effectively in emotive situations and de-escalate conflict
• How to develop and use problem solving strategies for resolving conflict
• Good practice to follow after conflict situations

Unit 4: Physical Intervention Skills

Physical Intervention Skills may be needed in some workplaces to manage challenging behaviour safely. Physical intervention skills are based on natural movements that do not rely on strength or aggression. These non-violent skills have been legally and medically reviewed and have earned considerable credibility across different sectors.

Aim - This module based training varies from disengagement tactics to more advanced rescue techniques, escorting methods through to holding skills. Throughout the course we will examine:

• The requirement to use non-physical skills as far as possible
• The law in relation to ‘reasonable force’ and ‘self defence’
• The value of assessing a situation before intervening
• Using physical intervention as a last resort
• Possible medical implications
• The potential legal implications of the techniques
• Disengagement techniques
• Escorting and guiding skillsHolding skills

Entry Requirements: No previous experience required.
Duration: 5 days.